The "communications equipment operator" is generally employed as a switchboard operator with various types of activities. They work as part of technologies such as the "voice over internet protocol" and "private exchange" to transfer calls to and from the office. Sometimes they also have to take responsibility for the receptionists. Their work environment is usually well lit and pleasant, but they may have to work long hours.
Today, most of the telecommunication process has been automated, but the work of a "communications equipment operator" is still there to help phone companies and their customers. They may have to manage other communication equipment, such as telegraph equipment and satellite systems. They also have employment opportunities in the military services (army, navy, air force) as radio officers. Their work in the military includes the transmission and reception of information based on military protocols and the management of classified data on military activities. During peak hours, they have to answer multiple calls. They typically work in different shifts, but if there is a workload they may have to work overtime. For them, a career in the military requires the candidate to be in good physical shape.
Communications equipment operators need a professional degree to work in the telecommunications industry. They are required to have an appropriate high school diploma to work on the section. They can also attend training courses. Computer literacy is another requirement. Mastery of foreign languages will be an additional advantage. To work in some of the sections of companies offering telecommunications services, a mathematical knowledge is required.
They need to have a thorough understanding of the various aspects of their job as this is the most important factor that employers will consider. You should be able to handle the hectic work schedule that will happen often.
Candidates must have clear power of expression along with good hearing and strong reading skills.
A good knowledge of spelling and numbers is favored.
An adequate level of computer literacy with standard typing skills is considered significant and knowledge of a foreign language is useful for some vacancies.
These employees receive training courses that focus on on-the-job training. There are short-term lessons explaining the workings of specific requirements that may be useful for people seeking a career as a "communications equipment operator". Beginner operators generally receive training in their offices or attend courses at specialized institutes. In many offices, new hires will work with experienced people so they can learn the job well. During the training they will receive information on general policies and handling of different questions. A "communications equipment operator" should participate in training focused on the operation of sensitive and sophisticated instruments along with the necessary military protocols. They will not find employment in the military if they fail to successfully complete their training.
As in any other field, having experience can help you get a better job. However, no entry level work experience is required. The promotion you get depends on the experience you have.
With a minimum of two years of experience, a person working in the operation of communications equipment can advance to other positions related to the field. The receptionist can become a forwarder or a receptionist. If their potential becomes apparent, they can also find work in the customer service section. If a person is eager to work in the technical section of their job, receiving training in the respective field will be a resource for their promotion. These sections include equipment repair and installation. Some of the operators can be promoted to supervisors once the appropriate experience is gained. The job opportunities for communications equipment operators are brilliant for an experienced person.
Communications equipment operators are paid by the hour, and the scale ranges from $ 9.14 to $ 13.29 per hour. The rate is often based on your organization and experience level. The average annual salary is $ 70,000 per year.
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