Experienced Desktop Support Career Paths

A great advantage of working as a desktop support professional is that it gives you a lot of flexibility in the evolution of your career. After 3-5 years of hands-on experience in computer systems management, you can choose to specialize in the field, working as a desktop support analyst or desktop support specialist. However, a popular professional career involves the transition to becoming a network administrator or system administrator.

Network administrators manage the day-to-day operation of an organization's network system. The job generally includes configuring routers, switches, and configuring firewalls. The available system administrators are responsible for the IT system. Most employers require a degree for both positions, but it is possible to get a job without one. You can also improve your qualifications by completing CompTIA, Cisco, Red Hat or Microsoft certifications for your favorite field.

If you choose to explore a career in networking, you could become a network engineer or network architect, where your assignments will include designing and building data communication networks, from any large complex intranet to local area networks. Recruiters are more likely to consider you for the position if you already have an advanced network certification such as CCAr (Cisco Certified Architect). You can also specialize in security as a network security engineer or take courses to become a cloud engineer.

A career in desktop media could also lead to data management. Database administrators use specialized tools to organize, store, and manipulate data. You can choose to further specialize, working as an application DBA, responsible for database support design, or as a system DBA, in charge of managing the technical aspects of a database. Starting a career in this direction will require a solid understanding of database languages ​​like SQL, as well as a minimum of degree, preferably in areas like computer science or computer science. Most DBAs also have multiple vendor certifications like Oracle to enhance their resume.

After more than a decade in one of these positions, you will have more than enough experience to move into managerial positions, working as a senior developer, project manager, or IT manager. Depending on the company, his duties may include managing the department's IT activities, as well as recommending updates to the existing system.

For true success in the position of Chief Technology Officer or Chief Information Officer, you will likely need an MBA or degree program in a technology related field. You will also need to have strong analytical skills and demonstrate the ability to develop and implement effective strategic plans, without supervision. Other cross-cutting skills that can help you increase your work include good communication, the ability to motivate team members, excellent organization skills, and the ability to work under pressure.

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