Business Assistant Job Description

Business assistants perform a wide range of office support functions, from making photocopies to creating presentations. Once they have been in the workplace for a while, good business assistants can often predict what actions will be needed without being specifically told what to do.

Business assistants work in offices and most of them are full-time employees. Standard weekday hours are the norm, but deadlines or peak periods can mean working overtime. Identifying the exact roles of a business assistant is difficult, as their responsibilities can vary greatly based on industry, staff size, and managers' willingness to delegate. Business assistants at a university, for example, may be instructed to send welcome packets to accepted students. At an insurance office, business assistants can meet new clients and ask questions to process a claim or claim. In a small office, business assistants can have a broad job description due to a lack of staff members.

Business Assistant Job Description

While what is required of a business assistant can vary greatly by industry, some tasks tend to be common to most. From our job posting analysis, some of the key responsibilities of business assistants include the following:

Facilitate the functioning of the office

Whether the printer requires more paper or a customer needs to be moved to the right office, business assistants take the initiative to do what it takes to keep operations running. Administrative tasks span the gamut: typing, writing reports, ordering supplies, sending and sorting, archiving and replying to emails.

Plan and coordinate events in the office

Business assistants often organize the time and location of internal and external meetings. They ensure that all parties know the details by submitting agendas and other relevant material. For special events, they can track RSVPs and deal with third-party vendors to make sure everything goes according to plan.

Provide customer service

Answering phones and greeting visitors can be part of a business assistant's day-to-day business. Some act as a backup when a receptionist or secretary is away from the desk.

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